5 Lessons on Brand Reputation from The New York Times

“We live in an era dominated by the unyielding influence of social feeds,” so stated The New York Times in an article Sunday titled, “How Battling Brands Online Has Gained Urgency, and Impact.” This is a must read article for anyone managing a brand, corporate, or even a personal, reputation. In talking about the ousting of Uber CEO Travis Kalanick, and Fox’s Bill O’Reilly, the Times highlighted the impact online campaigns can have on corporate decisions. Here are some of the key lessons from the article: Online campaigns against brands are powerful forces in business. Customers have more…

How Employee Input Impacts PR: Witness Uber

In case you were holding on to that very untrue idea that all press is good press, read some recent articles about Uber. The ride service company has had it’s share of negative stories – the latest headline that Travis Kalanick has stepped aside as CEO. Uber CEO Travis Kalanick resigns after months of crisis Uber CEO Travis Kalanick’s Spectacular Flameout Travis Kalanick, Who Personified Uber and Its Demons, Has Resigned And where does all of this negativity stem from? Uber’s corporate culture. Our CEO and resident culture vulture…

Actions Must Support Words

In light of recent conversations at a PR Week-sponsored event and at an Uber all-hands meeting, we feel compelled to revisit a blog post written earlier this year by our colleague Joe Kowalke. In “Please Talk Politics At Work,” Joe wrote about our company’s practice of talking in the office about gender equality, executive orders that limit civil liberties, or how we’ll no longer support corporate vendors that practice sexism. Joe wrote, “These conversations are learning moments that build trust. The process isn’t perfect, but, … we’re willing to wade into these murky…

Why Don’t You Have a Podcast?!?

We’ve said it before and we will say it again, podcasts are the new black, the new blog, the newest way to connect with the people who matter most. Why? Because podcasts are personal, authentic, informative, and relevant. And for the listener, they are convenient. You can listen when you want – on your run, during your commute, even at your desk (with headphones, of course). Podcast are popular. Listening is on the rise. According to Edison Research, podcast listening increased from 11% to 36%, representing 98 million people in 2016. Podcasts are authority builders.They allow you to control your message, converse with other thought…

Hiding In the Bushes: The New Rules of PR

So by now we know White House press secretary Sean Spicer wasn’t actually hiding in the bushes to avoid the media last week. He was, per The Washington Post, “huddled with his staff among bushes.” Regardless, the events that have been unfolding last week in Washington, and the way they have played in the media, serve as cautionary tales for all of us in the communications industry. Here are 5 PR lessons we can all learn from watching The White House: Perception is reality. It doesn’t matter if Sean Spicer was hiding in the bushes,…

Double Forte Wins New Clients

Sometimes we use this space for you – tips and tricks of the trade, updates on social platforms, you know, news you can use. And sometimes, we use this space for us – news we want to share – which is also for you, because the more we grow and evolve, the more we have to offer. So in that vein, we’ve got news… Today we announced the addition of three dynamic brands to our client roster from the food, virtual reality and online dating industries – Clover Sonoma, THE VOID and Zoosk. The companies complement our expert work in the technology, lifestyle, CPG,…

A Humble Brag

We’re just sorry you all can’t work here… …because Double Forte was just named one of the top 5 PR agencies to work for in North America in the boutique category by The Holmes Report. You can read the full write up here. The entire Double Forte team is honored to be recognized for the workplace culture we’ve created, the benefits we provide, and the work life flexibility we offer. For years we’ve had a “no-awards” policy. Why? Because we know what it takes to win awards. We’ve won a few at past agencies and some of us have judged more than our fair share….

The Best Laid Plans

How is it already April? Not that we don’t like spring and baseball season, it’s just, wow, the pace at which we all work and live is intense! The start of a new quarter, especially the second quarter, however, is a great time to pause and reexamine your goals for the year. What intentions did you set for your communcations program in 2017? Are you on track? Have you evaluated your KPIs to see if you are on pace to meet them? Now that you have 3 months under your belt, are they the right KPIs? What programs have you moved forward…

How to make your event worthy of your brand

5 Ways to Make Your Event Worthy of Your Brand

by Liz O’Donnell Beyond publishing, in real life events are a reflection, of a brand and need to be planned accordingly. Here are 5 ways to make sure your event is worthy of your brand. Decide on your story. You’re not surprised we start with the message, are you? The message should be the launching point for all of your marketing and branding activities. Events are no exception. Before you choose a date or a venue, decide what story you want to tell your guests. Engrave the invitation. Okay, not really, but do know your event, and therefore brand experience,…

Please talk about politics at work

Please Talk About Politics at Work

By Joe Kowalke All employees at Double Forte are now encouraged to speak freely and openly about politics at work. Consider this the new employee handbook rule. Go ahead and talk about religion, too. Please come out at work. Let’s speak honestly about our beliefs, ourselves, and build greater understanding and compassion. On March 3, Lee Caraher, president and CEO at Double Forte, wrote a Medium post that explains why the company won’t reimburse for Uber rides anymore. Four days later, she outlined, in a cogent email to employees, her…